Most invoices with an Open Status will be assigned a reason code to provide visibility of the reason why an invoice hasn't been approved for payment. The reason codes used and their meanigs are:
Missing Information - We require a W9 form, an update Remit to Address, or both to continue the payment process.
Discrepancy with Purchase Order - Your invoice information is not matching to our Purchase Order records. We are validating this with our Procurement department to make the appropiate corrections.
Awaiting to received Credit Note related to this Purchase Order - Parts related to this PO have been returned or rejected. We will require a credit to continue with the payment process.
Going through Payment Approval process - Your invoice is being reviewed by the person who ordered the service in order to validate its satisfaction and charges.
Parts not received, please submit a proof of delivery - Our records are not showing that we received the parts being charged. If the invoice is less than 10 business days these might still be under our quality revision, if over 10 business days is best to provide us a proof of delivery to review with our Shipping/REceiving department.
Please Review Zycus Network - If you are part of our P2P program you should review your invoices' status on the Zycus Supplier Network.